All of my expectations were exceeded. Jim Ward was always available to discuss the loan process and answer any questions I had regarding rates, costs, closing, et cetera. They underwrite in house, which makes things much more streamlined. As promised, we closed on time – actually, three days early – and the money was wired to the title company the day before. He showed up at closing and the funds were immediately released upon signing of all the documents. This easily shaved an hour off the closing time. I’ll recommend Jim to everyone and will absolutely be using him again in the future.
– Jason C.
Jim Ward is absolutely phenomenal, very professional, and thorough as [they come]. He managed to get our home loan secured within a very short period of time due to a short closing. He was in contact throughout the process and was extremely good with communications. I strongly recommend Jim for your mortgage needs.
– Anirban M.
We chose Jim Ward at Fairway because of the great customer reviews. We were out-of-state buyers of new construction. This made the process a bit tricky, but Jim is totally knowledgeable in every facet of Houston’s housing market. Our construction had many delays and Jim went over to the site numerous times to check on progress and take pictures to send us. Just weeks before closing, he was able to find us a better package that had been unavailable when we started out. He worked very hard to make this as easy as possible and he is a pleasure to deal with. If you are looking for financing in Houston, call him. You will be happy you did.
– Carol M.
Jim Ward has provided excellent service for the multitude of clients I have sent to him. His honesty, integrity, and desire to find the best solution for my clients lends to the outstanding reviews by all that work with him. James is always sitting on the clients’ side of the table. I suggest everyone contact him if they want the best of the best.
– Paul F.
When our pre-approval was lost and our original mortgage lender could not find us another loan due to our unusual circumstances, James Ward stepped in to save the day. He delivered great results, was an expert about what needed to be done, and was amazingly fast, managing to secure us a loan on a very tight timeframe (we were already under contract). James also provided his services at an incredibly reasonable rate (we know, we worked with several agents). James is also a friendly person to work with, and he made the application process much more pleasant than it had previously been for us. The next time we need to obtain another loan, we will definitely use him again. I would highly recommend him to anyone seeking a home loan.
– Daniel M.
Working with Jim Ward is always an honor and privilege. Jim is a person of excellence in the mortgage industry, and has an extreme desire to serve his clients. Jim recently helped a close friend of mine obtain a loan on her home. Her international background surfaced a few challenges along the way. Jim was very professional, knowledgeable and confident to see past the challenges. He made extreme efforts to help my friend close on her home. Thank you so much, Jim! My friend is forever grateful and so very happy in her dream home.
– Sarah G.
James Ward is a complete professional who values his clients and sincerely works for their best interests. I absolutely loved all his follow-up regarding the home loan process, and truly felt like a valued partner in our transaction. Would not hesitate to refer him to my clients again!
– Stephanie S.
James Ward is a true professional. I’ve worked with him on two occasions. On both occasions, James was knowledgeable, accessible, responsive, easy to work with, calm, patient, and focused on meeting commitments. He takes the time to explain alternatives and impacts. James also works collaboratively with Realtors, HOA organizations, and others involved in the transaction. Having previously worked with other service providers in this field, James is in a far superior league and will have all my future mortgage business.
– Margaret W.
James Ward was more than helpful and always one step ahead of what needed to be done. I’ve learned so much from him and his team, and appreciate all the guidance he provided. [My client and I] were always able to reach out to them with any questions or concerns we had, and they were quick to respond. Thank you for making my job so much easier!
– Melanie M.